EurSolar Limited

Terms & Conditions :

1. Minimum 10% deposit is required to be paid on acceptance of the quote. The remaining balance needs to be paid in 2 instalments as per agreed payment plan. Full outstanding balance must be paid on the day of delivery.

2. Cooling Off Period

After signing this contract you have a 7 days period during which you may cancel the order without penalty. After this time, cancellation may incur a financial cost. Any cancellation charge will be determined on the basis of the actual costs incurred by us such as transport of
products.

Cancellation must be made in writing.

3. We / I agree to the total cost and payment terms set out.
Bank Details :
Metro Bank
EuroSolar Limited
Sort: 23-05-80
Account Number : 29084262

4. Orders

4.1 The Order shall only be deemed to be accepted when EuroSolar issues an Order Acknowledgement, at which point the Contract shall come into existence, subject to the provisions of Condition 4.3.
4.2 The Customer is responsible for ensuring that the terms of the Order Acknowledgement are complete and accurate.
4.3 In exceptional circumstances, EuroSolar reserves the right to correct any manifest error on an Order Acknowledgement, following which the Contract shall be varied to incorporate such correction.
4.4 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of EuroSolar which is not set out in the Contract.
4.5 A quotation for the Goods given by EuroSolar shall not constitute an offer. A quotation shall only be valid for a period of 7 Days from its date of issue.
4.6 Where the Customer uses our Website to place an order, the order process as described in Condition 4.7 applies.
4.7 The advertising of Goods on the Website is an “invitation to treat”. The Customer makes a contractual offer when they order Goods.
4.7.1 To confirm the Order, the Customer must input their delivery details, payment method and then place their Order;
4.7.2 The Customer will then be asked to confirm their Order. When the Customer does this, they are making a contractual offer and consenting to these Conditions;
4.7.3 EuroSolar will then send an Order Acknowledgement, at which point the Customer’s offer is accepted and a binding contract is formed (in accordance with Condition 4.1).

5. Price and payment

5.1 The price of the Goods shall be the price set out in the Order Acknowledgement. Unless otherwise specified, VAT and any other tax or duty payable by the Customer will be added to the price.
5.2 EuroSolar shall invoice the Customer for the Goods on or at any time after the issue of the Order Acknowledgement. Minimum 10% deposit is required to secure the Order.
5.3 Remaining balance need to be paid in 2 instalments. We reserve the right to cancel this contract if you do not make payment of remaining balance for the system as agreed in the payment plan.
5.4 If an invoice remains unpaid more than 30 days after its due date, EuroSolar may ask a debt-collection agency to collect the payment on its behalf and at the Customer’s cost. Alternatively, EuroSolar may add its own reasonable costs associated with pursuing the unpaid invoice to the Customer’s debt.
5.5 Without prejudice to EuroSolar’s other rights, if the Customer submits an unjustified credit card, debit card or other charge-back, then EuroSolar may terminate any contracts between the Customer and EuroSolar under these conditions by giving the Customer written notice of termination.

6. Title and risk

6.1 The risk in the Goods shall pass to the Customer on completion of the unloading of the Goods at the Customer’s premises.
6.2 Title to the Goods shall not pass to the Customer until EuroSolar has received payment in full (in cleared funds) for the Goods.

7. Delivery

7.1 Standard delivery dispatch estimate is upto 2 weeks. You reserve the right to cancel this contract if you do not wish to wait for the delivery.

7.2 EuroSolar shall ensure that each delivery of the Goods is accompanied by a delivery note (Delivery Note) to be signed on behalf of the Customer which shows the date of the Order Acknowledgement, all relevant Customer and EuroSolar reference numbers, the type and quantity of the Goods, and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered.
7.3 It is the Customer’s responsibility to ensure that all Goods received are checked to see that quantities match those on the Delivery Note, and that there is no apparent damage to the Goods and/or packaging.
7.3 If the Customer considers that there are any discrepancies between the quantity of Goods received by the Customer and the quantity signed for on the Delivery Note, the Customer must bring this to the attention of EuroSolar by email:
7.3.1 (in the case of panels and/or inverters and/or any items greater than £100 in value) by 5pm on the Working Day following the date of the Customer’s signature of the Delivery Note; or
7.3.2 (in the case of any other items) by 5pm on the third Working Day following the date of the Customer’s signature of the Delivery Note.
7.4 Any dates quoted for delivery including those set out in any order acknowledgement for Goods purchased on the Website are approximate only, and the time of delivery is not of the essence. EuroSolar shall not be liable for any delay in delivery of the Goods.
7.5 If EuroSolar fails to arrange delivery of the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.
7.6 If the Customer fails to take delivery of the Goods upon the Goods’ arrival at the Delivery Location the Customer shall be liable to EuroSolar for any storage costs and for all related costs and expenses (including insurance).
7.7 If the Customer cancels the contract after the Goods have been delivered, the Customer will be responsible for returning the Goods to EuroSolar at the Customer’s cost. The Customer shall take reasonable care to ensure that the Goods are not damaged whilst in the Customer’s possession or in transit, and the Goods should be returned in the same or equivalent packaging as when delivered to the Customer.
7.8If the Customer notifies EuroSolar that it wishes to cancel the contract, EuroSolar will refund or credit the Customer within 15 days for any sum that has been paid by the Customer for the Goods.
7.9 If the Customer fails to take delivery of the Goods and fails to agree alternative arrangements with EuroSolar (otherwise than by reason of any cause beyond the Customer’s reasonable control or by reason of EuroSolar’s fault) then, without prejudice to any other right or remedy available to EuroSolar, EuroSolar may:
7.9.1 store the Goods until actual delivery and charge the Customer for the reasonable costs of storage and re-delivery; or
7.9.2 sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Customer for the excess over the price under the Contract or charge the Customer for any shortfall below the price under the Contract.

8. Returns Policy

8.1 After signing this contract you have a 7 days period during which you may cancel the order without penalty. After this time, cancellation may incur a financial cost. Any cancellation charge will be determined on the basis of the actual costs incurred by us such as transport of products.

Cancellation must be made in writing.

8.2 If the Customer receives any Goods that are damaged then provided that:

8.2.1 the Customer gives notice by email to EuroSolar by 5pm on the Working Day following its signature of the Delivery Note that some or all of the Goods have been damaged prior to their arrival with the Customer;
8.2.2 EuroSolar is given a reasonable opportunity of examining such Goods (which may include the Customer supplying photographs of the damaged goods);
8.2.3 the Customer has not used or installed the Goods;
8.2.4 the Customer (if asked to do so by EuroSolar) returns such Goods to EuroSolar’s place of business in their original packaging at the Customer’s cost, EuroSolar shall, at its option, replace the damaged Goods, or refund the price of the damaged Goods in full.

8.3 EuroSolar may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

9. Warranty

9.1 All goods are supplied by EuroSolar with the benefit of the relevant manufacturer’s warranties relating to the relevant Goods (copies of which can be supplied by EuroSolar, if requested by the Customer). If there is any defect or malfunction or any other problem relating to the Goods, the Customer must deal directly with the relevant manufacturer, and EuroSolar’s sole responsibility will be to offer reasonable assistance to the Customer in such
9.2 EuroSolar shall have no liability to the Customer in respect of the Goods’ failure to comply with the manufacturers warranties referred to in Condition 9.1.
9.3 Except as set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.

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